Home  >  MEDIA  >  FAQ


. you are here:

luxury watches supplier faqs

. Button all small clockwise are functional or just decoration ?

Four buttons to control different functions. This watch is very popular all over the world with high quality and best price. If you have any question, please do not hesitate to contact us.

. Does this watch is like the description in your store and what about its quality ?

Our watches are all match the description in our store and they are packed in good condition before item dispatch. Besides, we can provide u a 12 months International Warranty.

. How long is the warranty and does it comes with the original box ?

We provide one year guarantee, and we will put the watch into the black box with many bubbles, it is safe enough, we often declare the value for 6 $ as a gift to avoid the tax.

. How can I track the tracking number ?

Dear friend, you can track your tracking information on this website: www.17track.net, the information will be updated time to time, thanks. 

. Is your product original ?

Yes, all the watches are original, we are WEIDE brand company, we sell our own original watches with excellent quality, hope you like it.

. Do the 3 small dials work of this watch ?

We have described the details in our store that the 3 small dials and 2 buttons are just for decoration without any functions; you may see it before you purchasing, right ? And if you need the multifunction watch, I can suggest you to buy other models like these: http://www.aliexpress.com/store/group/Swiss-Quartz-Watch/910933_211561043.html These watches are with many functions, the small dials and the 2 buttons can work.

. How long it will be took when shipping through DHL ?

In generally, it takes about one week to you country.

. How can I get a sample from you ?

Send us inquiry about the watch sample you need and kindly offer us your address detail with post code. After we finished discussion for all details and receive your payment, we will going to send your sample by the International express (For example: DHL, UPS, FEDEX, EMS, CHINA POST etc.)

. How do I purchase your goods ?

1. There are two ways for you to purchase our goods: a. You can send online inquiry in our official website, when you enter our website you can See the search button on the right top corner of our website, type watches you need there And get the results, click the watch you want to order you will see a button ”inquire online”, Please help to leave your message and question to us, we will reply you within 24hours b. You can enter our Alibaba website: http://weidewatch.en.alibaba.com/ Enter the product catalogue page and search watches you like then send us inquiry directly. Your inquiry will be reply with 24hours. 2. We will confirm with you about watches details 3. We will confirm with you about the lead time and shipping method 4. We will confirm with you about the payment terms 5. Once your watches shipped out, we will going to send you tracking number at the same time We will send you the update about your watches every day ! 6. After you receive our watches, please kindly help to tell us the feedback of our watches, if it is Not so trouble, we hope to receive your pictures that wearing our watches, we will appreciate for Your kindly help very much!

. Why WEIDE watch is the same as Shark? Will I get any trouble if I buy your watch ?

WEIDE has our own brand and make a great influence in the world now, all watches we design by ourselves. Shark is one of our customer, it is a prove that our watches designs are popular all over the world. WEIDE registered our own Brand in SWISS, UK, USA, FRANCE, ITALY and GERMANY in 2011, our watches are authorized, so you won’t get any trouble instead you can get more benefit by Cooperating with us and reach our WIN-WIN business ! 

. Why the price for your WG series watches is higher than WH series ?

WG series watches adapt import SWISS RONDA brand movement, Sapphire Watch glass (the scratch-proof level is only after diamond) and high quality 316 Stainless steel band.